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CollisionLink"As an AutoNation dealer, we want to increase revenues, improve order processing efficiency and communication accuracy – CollisionLink is our answer. It's not about replacing our skilled parts specialists; it's about increasing their productivity and ultimately the bottom line. CollisionLink is helping us strengthen our business relationships with the collision industry by helping us to improve our multi-line parts business strategies with our valued collision shop customers."
Jim Kubisiak, Parts Manager, Autoway Parts Center, Clearwater, FL
"CollisionLink has streamlined our parts ordering. Orders are pulled straight out of our Pathways system into CollisionLink and we send them to our dealers from one screen. When we hit the order button, we're assured orders are sent to dealers immediately – no more wondering if a fax went through. We use CollisionLink for all of our parts orders – and can't imagine ever going back to faxes!"
Marty Grenfell, Bob Stall Body Shop, La Mesa, CA
"CollisionLink helps me reduce the time it takes to send an order – there's no waiting for a fax to send and no calling the dealer to make sure it was received. Plus, we don't worry about transposed part numbers. Being able to send and receive notes tells us when parts will be delivered so we can better schedule vehicle repairs. With CollisionLink's VIN verification, if we request the wrong part, we know CollisionLink will tell the dealer the correct parts to send. CollisionLink sure makes my life a lot easier!"
Linda L. Weil, President, M&G Body Shop, Cincinnati, OH
"CollisionLink is easy to use and we see how fast the dealers are responding. Attaching notes and photos is awesome! CollisionLink improves efficiency in the office so we're able to do more things. CollisionLink is definitely worth learning and using!"
Bonnie Dotson, Duke Gold's Speedway Collision Center, Indianapolis, IN
"CollisionLink is such an easy program to use and it saves me a lot of time each day because I don't have to be on the phone ordering parts. CollisionLink has so many great features. With VIN decoding, I can look up a paint code when the sticker is missing on the vehicle. CollisionLink online ordering is more reliable than fax orders because I get order confirmations, notes and delivery dates. Being able to attach a photo to the order reduces the possibility of confusion – I get the right parts the first time! CollisionLink is a great program."
Dave Busch, Shop Manager, Collision Centers of America, Carol Stream, IL
"CollisionLink is the way of the future, so shops better get ready! CollisionLink is a fast and easy way to order parts – much easier than the old fashioned way. I don't have to call dealers with VINs so I spend less time ordering parts."
Mark Waggoner, M & M Body Shop, Brownsburg, IN
"CollisionLink's integration with ProfitNet works seamlessly! CollisionLink makes it easier to order parts and helps improve order accuracy. It's simple to use and its efficiency improves our cycle-time helping us get our customers back on the road faster."
Robert Gottfred, Owner, Erie LaSalle Body Shop & Car Care Center, Chicago, IL
"I love CollisionLink! I spend less time on the phone and the program helps us get shops the right parts the first time. CollisionLink is a great parts ordering and communication tool – our shops have ETAs at their fingertips. There's no miscommunication and no hassle – it's so easy for shops to send orders."
Delon Battaglia, Parts Director, Suburban Imports of Troy, Troy, MI
"I really like the way CollisionLink 5.0 conversion opportunities are now right up front so we don't miss even one chance to sell OE against aftermarket parts. Plus, getting rid of the three tabs and creating a new search capability are big improvements. Everything about this is faster and better!"
Jeff Wagner, Parts Manager, Cain Toyota, Canton, Ohio
"OEConnection's CollisionLink program is easy-to-use and saves valuable time. I no longer have to be on the phone ordering parts – CollisionLink cuts my phone time in half! It helps our shop get the right parts the first time putting happy, satisfied customers back on the road quickly. I recommend CollisionLink!"
Thomas Behr, Shop Manager, Island Auto Body, Oceanside, NY
"So we meet our Chrysler conquest quota, our sales team checks CollisionLink's upsell opportunities tab on EVERY order – no more deciphering what parts are missing from the order. Everybody wins with CollisionLink – dealers can sell more OE parts and shops can get OE parts at competitive prices."
Patrick Higuera, Worthington Dodge Chrysler Jeep, Carlsbad, CA
"The new CollisionLink 5.0 screen is MUCH better. Everything on one screen makes it easier to use and means orders are processed faster. Plus, we're selling more OE against non-OE parts because we see those conversion opportunities first on every order."
Mike Gillman, Wholesale Parts Consultant, Packer Norris Parts, Baltimore, MD
"The new CollisionLink 5.0 screen puts OE sales opportunities right on top! I see that and call the shop immediately to head them off at the pass before they can order aftermarket parts. Selling more OE parts is extremely important – it's how I keep my job!"
Jeff Boone, Salesperson, Brunswick Auto Mart, Brunswick, Ohio
"We receive instant confirmation when dealers receive our orders – we don't have to worry that a fax didn't go through. Our new shop SOPs include estimators ordering parts so they're much more in-the-know about when parts will arrive and can better manage the repair process. As I see it, CollisionLink is the only way to order parts."
Greg Carter, Owner, Carter Collision, San Diego, CA
"We use CollisionLink as often as possible due to the ease and accuracy of its design. OEConnection has helped streamline our productivity and parts ordering, as well as making the orders error-free. The fact that our vendors can see the entire VIN number and part numbers has significantly reduced the volume of phone calls. The ability to attach pictures of the specific parts is a bonus that can't be compared. The program has operated above and beyond our expectations with no complications. Thank you for creating a quality product."
Drew Power, Shop Manager, Desert Rose CARSTAR, Apache Junction, AZ
"We've been tracking our returns and we have documented proof that CollisionLink has reduced our returns by 30% - that's awesome! Our dealers are proactive in price matching aftermarket parts so we get OE parts at competitive pricing through CollisionLink. We've streamlined our entire parts ordering process with CollisionLink – the orders automatically come over from our Audatex estimating system for fast parts ordering at the touch of a button. We don't have to call dealers to make sure that orders arrived and we don't have to mess with faxes – CollisionLink is a major time saver!"
Travis Rowley, Manager, Classic Collision Center, Canton, OH