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Recent Posts in Videos

Podcast: Breaking Down the Silos at Your Dealership

By: OEC Staff | October 8th, 2015

In this podcast, members of our Account Support and Field Services teams discuss how to make better use of the people down the hall. We find that at times, dealership departments are siloed and have no idea of each team’s…

Podcast: Customer Service at the Parts Counter

Podcast: Customer Service at the Parts Counter

By: OEC Staff | April 14th, 2015

This is the first of what we hope is many podcasts from our field services team. We’ll be striving for a new podcast each quarter. The topic we tackled this week was “Customer Service at the Parts Counter.” Why is…