Not every customer experiences the ideal transaction. Mistakes happen, orders are wrong, shipments are delayed and so on. It’s important to understand how to handle and overcome these tough situations. It’s easier for one angry customer to have far more…
Just like many products on the market today, there is a significant amount of options when it comes to auto parts. So how do you really measure the monetary value in quality? GMB recently released a study on the high costs of…
It's hard to believe it's almost 2018. And with this new year, comes new technology, challenges, and unforeseen obstacles. Independent repair facilities -- your customers -- will see the impact of market fluctuation. To encourage shops to set their business up for…
“Synthetic oil, check. Filter, check. Gasket, check, Drip pan, check. Rags and wrench, check. As you already probably know I`m in my garage changing the oil on my truck. I’ve done this time and time again and could probably do…
Steel, aluminum, and plastic. All common materials if you asked any gear head what cars are made of. But with the advancement of technology, researchers are taking science back to basics with materials – wood. Click here to check out…
Autonomous cars has become a hot topic over the past few years, and now fatality-free vehicles are getting some note-worthy attention. Yes, you read that right – fatality-free vehicles are here. In fact, there are now eleven vehicle models in the U.S…
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