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Tips to becoming a pro at selling online that you can do now

Tips to becoming a pro at selling online that you can do now

By: Ashraf Sobeh | November 23rd, 2016

If you’re a dealer and you aren’t selling parts online, you’re light years behind. In fact, according to Auto Care Association (ACA), selling parts online (also known as “e-tailing”) of aftermarket replacement parts will DOUBLE in size by 2018 to…

So you’re telling me there’s a chance! Opportunities for parts sales in categories you might not have thought you had a shot in

So you’re telling me there’s a chance! Opportunities for parts sales in categories you might not have thought you had a shot in

By: Kathy Jambor | November 17th, 2016

When you think of parts sales, you probably don’t think of Jim Carrey’s character, Lloyd Christmas, from the movie Dumb and Dumber, but he has a bit of (valid) advice that you can use at your dealership. It’s probably revealing…

“That’s just not the way we do things” isn’t how we do things anymore

“That’s just not the way we do things” isn’t how we do things anymore

By: Michelle Brittsan | November 10th, 2016

The title seems confusing, right? “That’s just not the way we do things” is something we hear A LOT in the field from both dealers and shops. But little do shops and dealers realize, they’ve been doing things differently all along…

Amp up your password security with these very simple steps

Amp up your password security with these very simple steps

By: Michael Woolard | October 25th, 2016

When many people describe “security,” it’s usually something physical you can touch or even buy. We think we are safe when we install the anti-virus that claims to catch 99% of known viruses. But when you really think about it…

3 common parts hoarder symptoms that you can rebound from with a killer comeback

3 common parts hoarder symptoms that you can rebound from with a killer comeback

By: Tara Cunningham | October 19th, 2016

Are you – or someone you know – a parts hoarder? Just to be clear, I’m not talking about the “hoarder” who can’t move around their house. I’m talking about parts managers who quietly hang on to slow-moving parts for…

4 steps to get your staff to adopt technology when they don’t want to

4 steps to get your staff to adopt technology when they don’t want to

By: Skip Dennert | October 14th, 2016

As I assist dealers with the implementation of RepairLink, I repeatedly encounter an alarming perception among counter staff: technology will hinder their ability to sell parts, or worse – it will replace them. You may have read Scott’s post, “Why…