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Why it’s OK to be afraid of technology

Why it’s OK to be afraid of technology

By: Scott Galbicsek | October 6th, 2016

As technology advances, it’s easy to be set in your ways of what you know. You’re comfortable doing things a certain way, and you’re fine with it. Unfortunately, the market today isn’t forgiving of the ways you like, and worse…

Get your 3D glasses out – cars (and parts!) are going futuristic

Get your 3D glasses out – cars (and parts!) are going futuristic

By: Kathy Jambor | August 31st, 2016

It may seem way too futuristic to imagine a car – or even a single car part – created from a printer. A question that you may be asking is: “is it even drivable?” or you may have an even…

Explore Your Options of Shipping Carriers and Save Your Dealership Money!

Explore Your Options of Shipping Carriers and Save Your Dealership Money!

By: Ryan Fair | July 25th, 2016

In addition to the many roles of the parts manager, many of you are also the shipping guru in your dealership. You know everything there is to know about shipping through the common carriers. It’s engrained into your mind, it’s…

Don’t wait for the future … embrace it now!

Don’t wait for the future … embrace it now!

By: Scott Galbicsek | February 19th, 2016

After reading an article in the November 2015 edition of Body Shop Business, I felt some relief. It came in the form of its content regarding cars of the future. It was pretty funny when you consider the basic functionality…

Your customers are lying to you! (part 2)

Your customers are lying to you! (part 2)

By: OEC Staff | February 10th, 2016

While your customers are relentlessly bombarding you daily with phone calls, often taking up to as many as 8 call-backs to get the order complete; they’re also “secretly” ordering from you online after hours.  That’s right, over 52% of mechanical…

Your customers are lying to you! (part 1)

Your customers are lying to you! (part 1)

By: OEC Staff | January 27th, 2016

While your customers are relentlessly bombarding you daily with phone calls, often taking up to as many as 8 call-backs to get the order complete; they’re also “secretly” ordering from you online after hours. That’s right, over 52% of mechanical…