OEC Blog

Recent Posts by Heather King

Sales or Fixed Ops: Who is going to take the lead next year?

Sales or Fixed Ops: Who is going to take the lead next year?

By: Heather King | December 17th, 2018

The common trend continuing into 2019 is a focus on the customer -- any customer -- regardless if its through car sales, part sales, or service. No surprise there. So where should you efficiently spend your money next year to…

Shop concern of the month: The tech shortage part 2

Shop concern of the month: The tech shortage part 2

By: Heather King | August 21st, 2018

In the first part, we talked about how the tech shortage came about. In this article, we will take a look at how the shortage will impact your parts business. Let’s start out with some perspective on what your colleagues…

Shop concern of the month: The tech shortage part 1

Shop concern of the month: The tech shortage part 1

By: Heather King | August 16th, 2018

If you’ve flipped through the pages of any shop magazine lately, you will have likely come across several articles on the ever-growing tech shortage. And while your Parts department may not be experiencing the impact, your Service department, and the…

Shop concern of the month: The impact of Amazon

Shop concern of the month: The impact of Amazon

By: Heather King | July 11th, 2018

If you would have predicted an online bookstore would shake up the Aftermarket parts market, I’m not sure I would have believed you. Yet here we are, 24 years after Amazon began in Jeff Bezos garage, and repair shops are…

It's National Car Care Month!

It's National Car Care Month!

By: Heather King | April 13th, 2018

We all know routine auto care an maintenance keeps our customers safely on the road. This month, share smart care care tips like this free Car Care Guide along with this Car Care Annual Checklist from The Car Care Council…

What a low quality part really costs

What a low quality part really costs

By: Heather King | November 16th, 2017

Just like many products on the market today, there is a significant amount of options when it comes to auto parts. So how do you really measure the monetary value in quality? GMB recently released a study on the high costs of…