
"Relationships sell parts.” This was a quote from one of the country’s top wholesalers at the recent OEC Dealer Council in Cleveland, Ohio. I was fortunate enough to be in the room with many experienced Parts Directors and Managers, and…

More likely than not, I bet your dealership has a fully-functional website and can be searchable in any online search engine pretty easily. But what if someone is just looking for your parts department? It is still as easy? Today,…

While autonomous cars may be the future, cars of the past are still very much present.According to IHS Markit, the average age of light vehicles in operation has increased (yet again) to 11.6 years. In recent years, ownership of cars…

When you think of parts sales, you probably don’t think of Jim Carrey’s character, Lloyd Christmas, from the movie Dumb and Dumber, but he has a bit of (valid) advice that you can use at your dealership. It’s probably revealing…

It may seem way too futuristic to imagine a car – or even a single car part – created from a printer. A question that you may be asking is: “is it even drivable?” or you may have an even…

When a customer comes to your website and wants to order parts, what do they find? Do you have a full e-commerce platform for parts ordering? Do you have a little bit of information? Or do you have a parts…