OEC Blog

Recent Posts in Best Business Practices

Drive business during Fall Car Care Month

Drive business during Fall Car Care Month

By: Jamie Bryson | October 10th, 2018

The leaves are changing, the temperature is dropping, and the potholes have just been paved over. Must be a sign that fall is here, and then the pesky winter season is right around the corner. For the snow-forging drivers, this…

Time is of the essence: Are you wasting yours?

Time is of the essence: Are you wasting yours?

By: Jamie Bryson | September 11th, 2018

When repairing vehicles, timing is everything. Customers are already on edge due to their cars being in the shop, and any other delays can lead to bad business for you. Mark Runge, of Martin's Automotive found the best way to…

Reduce your shipping stress

Reduce your shipping stress

By: Jamie Bryson | August 30th, 2018

It’s a given that a Parts Manager wears many different hats. And if you are a Parts manager, you likely have “shipping expert” as one of those hats. Shipping is an integral part of your business; you probably know so…

Shop concern of the month: The tech shortage part 2

Shop concern of the month: The tech shortage part 2

By: Heather King | August 21st, 2018

In the first part, we talked about how the tech shortage came about. In this article, we will take a look at how the shortage will impact your parts business. Let’s start out with some perspective on what your colleagues…

Dealer Spotlight on Modern Automotive Network: Key to success is investing in your people

Dealer Spotlight on Modern Automotive Network: Key to success is investing in your people

By: Bryan Patton | August 8th, 2018

Dealer Spotlight: Modern Automotive Network Location: Winston Salem, North Carolina “People are your most valuable asset,” says Scott Traub, parts director at Modern Automotive Network in North Carolina. This sets his dealership apart from most others that often overlook the…

​​Do your customers know the difference between OE and Aftermarket? Remind customers of the hidden benefits when choosing OE

​​Do your customers know the difference between OE and Aftermarket? Remind customers of the hidden benefits when choosing OE

By: Jamie Bryson | June 29th, 2018

Having a car in a repair or collision shop is a stressful time for anyone. When will the vehicle be ready? What will insurance cover? Are there emergency funds to cover the costs? These are just a few of the…