While ADAS technology can lead to a drastic decline in collisions, your collision shop will still service vehicles that have been in a crash. The most advanced systems that are currently in the market are Level Two vehicles (driver assist…
Having a car in a repair or collision shop is a stressful time for anyone. When will the vehicle be ready? What will insurance cover? Are there emergency funds to cover the costs? These are just a few of the…
"Relationships sell parts.” This was a quote from one of the country’s top wholesalers at the recent OEC Dealer Council in Cleveland, Ohio. I was fortunate enough to be in the room with many experienced Parts Directors and Managers, and…
In today’s digital age, nearly any business can be done through an online platform. Just like you, your shop customers have hundreds of people they talk to every day. As an Account Support Rep who works with dealers every day…
You may be considering getting into the wholesale business, or you may already be in it and want to expand your business. So how do you gauge your own success? The following is what our OEC field and account managers see the most…
You may have heard that effective marketing is all about understanding the customer. Contrary to the practice of many parts managers . . . It’s not about how you want to sell parts, it’s about how they want to buy…
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