The industry is abuzz with the latest sales trend of replacement tires. Ok … every parts manager knows what a pain they can be. They’re low margin, slow-moving, high capital parts that take up a ton of space and compete…
Tell the truth, Parts Managers. Have you ever tried to self-market your idle and obsolete inventory by sending spreadsheets to larger dealers? And if so, how often did that work? According to Marvin Windham, Parts Manager for Benchmark Chrysler Dodge…
If I had a dollar for every time I’ve had this question asked of me over the years, I’d at least have twenty-one dollars and change. “Why pay for an OEM part when the aftermarket stuff works just as well”?…
As I’m sure you are aware, the parts department contributes to a large amount of a dealership’s profitability. The parts business alone is $50+ billion industry, according to NADA! What do the successful parts managers do to maintain that trajectory?…
One of my favorite things to hear when I’m working with a dealership is that they are going to try something NEW! To be honest, I really don’t care if it’s the worst idea I’ve ever heard; I’m just excited…
When dealers use (and believe) this phrase to describe their IRF customer relationships, it can bring the most well-intended RepairLink promotion to a grinding halt. It doesn’t have to, and to be honest, it shouldn’t. In most cases, saying THEY…
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