
When repairing vehicles, timing is everything. Customers are already on edge due to their cars being in the shop, and any other delays can lead to bad business for you. Mark Runge, of Martin's Automotive found the best way to…

In the first part, we talked about how the tech shortage came about. In this article, we will take a look at how the shortage will impact your parts business. Let’s start out with some perspective on what your colleagues…

If you’ve flipped through the pages of any shop magazine lately, you will have likely come across several articles on the ever-growing tech shortage. And while your Parts department may not be experiencing the impact, your Service department, and the…