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Five Sure-Fire Ways to Manage Special Order Parts … Before They Age

Five Sure-Fire Ways to Manage Special Order Parts … Before They Age

By: OEC Staff | March 5th, 2015

Special order parts (SOP) can be one of the biggest contributors to bog down a parts inventory.  Often considered a problem borne of service advisors placating customer requests, special order parts can become everyone’s profitability problem the moment a service…

Wireless technology in our vehicles is here: are we ready?

Wireless technology in our vehicles is here: are we ready?

By: Michael Woolard | February 25th, 2015

It’s not surprising that as technology evolves, the technology within consumer vehicles is evolving as well. What hasn’t evolved at the same rate, however, are the countermeasures needed to prevent car owners from falling victim to attacks on this new…

Your eBay Storefront Can Be An Extension of Your Dealership

By: Brian Lichty | February 20th, 2015

Selling parts online might seem like a daunting task, but with a little bit of effort, you can quickly build up your customer base and have success. Picture your online presence as a brick and mortar store, but on the…

Don’t Make Them … LET Them!

Don’t Make Them … LET Them!

By: Shane Murphy | February 11th, 2015

Changing How you Talk to Shop Customers Could Change Everything! Words matter. How many times have you heard that? Have you ever considered how words can impact whether your collision customers utilize your competitive pricing programs? When you discuss CollisionLink, how many…

Got Idle? Top Techniques for Managing Obsolete OEM Parts

Got Idle? Top Techniques for Managing Obsolete OEM Parts

By: OEC Staff | January 21st, 2015

The world of OEM parts inventory management isn’t what it used to be. Today’s parts managers are increasingly feeling the “big squeeze” as OEMs tighten returns programs and active parts life cycles shorten. All in all, it’s a recipe for…

Sacrifice Gross Profit to Win Conversion Parts Sales?

Sacrifice Gross Profit to Win Conversion Parts Sales?

By: OEC Staff | January 21st, 2015

What kind of crazy idea is this!?  Experienced parts managers know that gross profit (GP) is essential to a successful money-making business. So where does the logic come in? In today’s competitive marketplace, parts managers are recognizing the need to…