
The title seems confusing, right? “That’s just not the way we do things” is something we hear A LOT in the field from both dealers and shops. But little do shops and dealers realize, they’ve been doing things differently all along.…

When many people describe “security,” it’s usually something physical you can touch or even buy. We think we are safe when we install the anti-virus that claims to catch 99% of known viruses. But when you really think about it,…

Are you – or someone you know – a parts hoarder? Just to be clear, I’m not talking about the “hoarder” who can’t move around their house. I’m talking about parts managers who quietly hang on to slow-moving parts for…

As I assist dealers with the implementation of RepairLink, I repeatedly encounter an alarming perception among counter staff: technology will hinder their ability to sell parts, or worse – it will replace them. You may have read Scott’s post, “Why…

As technology advances, it’s easy to be set in your ways of what you know. You’re comfortable doing things a certain way, and you’re fine with it. Unfortunately, the market today isn’t forgiving of the ways you like, and worse…

It may seem way too futuristic to imagine a car – or even a single car part – created from a printer. A question that you may be asking is: “is it even drivable?” or you may have an even…