In addition to the many roles of the parts manager, many of you are also the shipping guru in your dealership. You know everything there is to know about shipping through the common carriers. It’s engrained into your mind, it’s…
After reading an article in the November 2015 edition of Body Shop Business, I felt some relief. It came in the form of its content regarding cars of the future. It was pretty funny when you consider the basic functionality…
While your customers are relentlessly bombarding you daily with phone calls, often taking up to as many as 8 call-backs to get the order complete; they’re also “secretly” ordering from you online after hours. That’s right, over 52% of mechanical…
While your customers are relentlessly bombarding you daily with phone calls, often taking up to as many as 8 call-backs to get the order complete; they’re also “secretly” ordering from you online after hours. That’s right, over 52% of mechanical…
When a customer comes to your website and wants to order parts, what do they find? Do you have a full e-commerce platform for parts ordering? Do you have a little bit of information? Or do you have a parts…
Parts inventory comes and goes on a daily basis in many different ways. So why would a one-size approach to clean parts inventory be the answer for everyone? The answer is, it isn’t. Each parts department runs their business in…
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