How can I save on vehicle repair downtime and make my customers happy?

​When customers come to get their car serviced for a repair or recall, they want the fastest turnaround time possible.

It would be no surprise to you that downtime can cost a dealership big time. Not only monetarily, but in customer satisfaction and retention. And when you need to decrease downtime, you need to have the right parts for the service you are providing. But what happens if your manufacturer doesn’t have the part to order, or it’s on backorder?

Buying parts from other dealers can be the best solution to your problem. Parts locating solutions such as D2DLink connect you to other dealerships close by so you can order parts quickly -- sometimes even with same-day delivery. With a parts locator solution, you can quickly search for the part (or parts) you need, see exactly what quantity is in the other dealership’s inventory, and how much the parts cost. With whatever solution you choose, make sure there is a daily inventory update feature to ensure accurate parts information is available.

It’s a lot easier glancing at dealer inventories online and ordering without wasting time calling around. By reducing the time to locate the part, you can greatly reduce your downtime, which will result in your customers leaving (and more likely to return) happy.

Online solutions, like D2DLink, help dealerships like yours locate parts from other dealerships with a few clicks.
Inventory management solutions connect dealers to each other to allow for sourcing of parts rather than waiting.
​When customers come to get their car serviced for a repair or recall, they want the fastest turnaround time possible.
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