Learning Hub

The Collision Industry

What is the process of online ordering?

We know how busy it can get in a parts department!

That’s why we’ve made it as easy as possible for you to fulfill new orders. There are a number of ways that you can be notified of a new order once it is sent to you within CollisionLink:

  • You will receive a message within the application and a red circle will appear to notify you
  • You can opt to receive an email (to one or many email accounts)
  • Text message alerts can be set up (to one or many phone numbers)
Make this your goal: connect with your customers and ensure that you are their go-to dealership for submitting collision repair estimates.
  • In all likelihood, a lot – trust us.
  • It varies dealer to dealer and depends on business goals and resources.