Learning Hub

The Collision Industry

What is the process of online ordering?

We know how busy it can get in a parts department!

That’s why we’ve made it as easy as possible for you to fulfill new orders. There are a number of ways that you can be notified of a new order once it is sent to you within CollisionLink:

  • You will receive a message within the application and a red circle will appear to notify you
  • You can opt to receive an email (to one or many email accounts)
  • Text message alerts can be set up (to one or many phone numbers)
Your goal should be to connect with your customers and ensure that you are top of mind when it comes to submitting their estimates.
Likely a lot. Some focus on a five to ten mile radius; others will look much further.