FCA US LLC Selects RepairLink for Their Mechanical Parts Marketing Program

CLEVELAND, OH, December 18, 2018 – FCA US LLC has selected OEConnection LLC (OEC), the leading automotive technology provider for original equipment manufacturers’ (OEM) distribution networks, for a comprehensive mechanical parts ordering and fulfillment program through the OEC RepairLink solution for use by franchised dealerships in the United States. With the addition of the FCA program, RepairLink now provides parts programs for all of the domestic OEM brands sold in the US and cover 63% of vehicles on the road.

FCA is the ninth OEM that has incorporated OEC technology to offer competitive pricing programs through RepairLink to their mechanical repair shop customers. “With similar OEM programs, we have seen a significant lift in program/competitive parts sales year over year,” said Jon Palazzo, OEC Vice President & General Manager, Mechanical. “An OEM program also helps boost sales of non-program parts, as buyers will continue to use RepairLink to complete their orders.”

Another benefit to the program is that it builds loyal RepairLink customers, which benefits all OEM dealers using RepairLink. “Shops coming to to order program parts notice that the OE part prices are comparable to aftermarket parts across the board, so they end up ordering more OE parts at the best available price,” Palazzo said. “The number of active shops using RepairLink has almost doubled across the US the past two years, and our dealer coverage has increased 45% within that same time period as shops continue to see more opportunities to buy OE through RepairLink.”

OEC technology solutions address critical problems across the OE parts ecosystem. RepairLink is the preeminent, online mechanical OE parts ordering solution, providing the mechanical repair market with best-in-class data and parts program capabilities. RepairLink currently boasts seven OEM programs, including the new program for FCA US dealers. Over 30,000 shops across the U.S. access the RepairLink application each month. RepairLink for independent repair facilities, along with CollisionLink for body shops, creates the industry’s best solution suite to help dealers grow their wholesale parts business.


About OEC

OEConnection (OEC) is the leading automotive technology provider for OEM distribution networks, enabling automakers and dealerships around the world to deliver parts and service information quickly and accurately into the hands of repairers in collision, fleet, mechanical and retail segments, as well as their own service lanes, through a suite of parts cataloging, supply chain, pricing, ecommerce, service and business intelligence solutions. OEC serves nearly 50 international auto brands and fleet companies, and more than 150,000 dealership and repair customers worldwide. OEC is headquartered in the greater Cleveland area at 4205 Highlander Parkway, Richfield, Ohio, USA, 44286. Additional information is available at or by emailing Kathy Jambor at