OEC Blog

Recent Posts

It's National Car Care Month!

It's National Car Care Month!

By: Heather King | April 13th, 2018

We all know routine auto care an maintenance keeps our customers safely on the road. This month, share smart care care tips like this free Car Care Guide along with this Car Care Annual Checklist from The Car Care Council…

Keep customer relationships strong as technology increases

Keep customer relationships strong as technology increases

By: Kathy Jambor | March 21st, 2018

“Relationships sell parts.” This was a quote from one of the country’s top wholesalers at the recent OEC Dealer Council in Cleveland, Ohio. I was fortunate enough to be in the room with many experienced Parts Directors and Managers, and…

Yes, people want to buy from YOU

Yes, people want to buy from YOU

By: Scott Galbicsek | March 8th, 2018

According to Hedges & Company, the auto industry generated over $7.6 billion dollars in 2016 online parts sales – and it will only continue to grow¹. For 2018, the projected number has since risen to $10 billion dollars. With this…

Business intelligence: What’s the big deal?

Business intelligence: What’s the big deal?

By: Tom Strain | February 22nd, 2018

I know you – yes, you the person reading this – would answer “yes” to a question I am about to ask (And no I am not a magician). “Do you want to work smarter, not harder?” I know it’s…

The best marketing tools available are likely already in your parts department

The best marketing tools available are likely already in your parts department

By: Kelsey Tully | February 15th, 2018

In today’s digital age, nearly any business can be done through an online platform. Just like you, your shop customers have hundreds of people they talk to every day. As an Account Support Rep who works with dealers every day…

Gone Phishing: Is your company data secure?

Gone Phishing: Is your company data secure?

By: Celeste Hall | February 8th, 2018

According to Verizon’s 2017 Data Breach Investigations Report, phishing was involved in 43% of all data breaches. So what is phishing? Is it a threat to me? How do I defend against it? What is a phishing scam? Phishing scams…