Insights
Certified Collision Care
Certified once, recognised by many. The OEC Certified Collision Care program raises the industry's technical capability and business operating standards, helping collision repair providers demonstrate they have the tools, equipment, training, and facilities to properly and safely repair today's vehicles. As vehicle technology advances, so does the complexity of repairs. That's why today's automakers are taking steps to ensure collision repair providers meet manufacturer specifications for fit, finish, durability, functionality, value, and safety. The OEC Certified Collision Care program gives your shop the credentials to prove it.
What is Certified Collision Care?
Certified Collision Care is OEC's OEM certification program for collision repair facilities in Canada. Backed by leading North American Manufacturers, Certified Collision Care provides a single, streamlined path to official OEM recognition so your shop can be Certified once and recognised by many manufacturers.
Participating OEM programs include: Ford, Toyota, Lexus, Kia, Hyundai, Genesis, Subaru, VinFast, and more! Plus, new programs are being introduced as manufacturers expand their networks.
Becoming Certified through Certified Collision Care allows your shop to:
7 Easy Steps to Becoming Certified
Below is the step-by-step process all collision repair facilities complete to become Certified through the Certified Collision Care program.
Enrolment
Review the terms and conditions for participation and register your shop.
Business Information
Enter your shop's business profile; critical for KPI comparisons, benchmarking, and tracking.
Process Payment
Complete payment for enrolment in the Certified Collision Care program.
Business Capability Assessment
Assess your collision repair centre's capabilities against the full list of Certification requirements and standards.
Score & Evaluation
Receive a score that identifies any deficiencies. This is part of the ongoing business improvement process.
On-Site Inspection & Audit
An inspector audits your body shop and confirms proof of compliance with photos and documentation.
Marketing & Promotion
Access a suite of marketing and promotional tools to ensure your facility continually gains value from Certification.
*See Requirements page for full certification standards
Electric Vehicle Certifications
Certified Collision Care also recognises shops that have invested in facilities, equipment, and training to safely handle and repair electric vehicles after a collision. Ask about:
- Certified Collision Care EV Certified Collision Centre: for shops certified by participating OEM EV programs
- Electric Vehicle Handling Qualified (EVHQ): recognised by the OEC Certified Repair Network for demonstrated EV handling capabilities
Related Resources
Explore curated reports, insights, and tools tailored to this product to help you get the most value from it.
Explore all OEC Resources →CCC Certification Brochure
Gain insights into the benefits of OEM certification & the impact it can have on your facility’s workflow, processes, and bottom line.
Certified Collision Care Overview
The Certified Collision Care Program provides complete coverage across Canada of certified repair providers: best-in-class businesses that meet or exceed the advanced technical requirements for certification.
OEC Collision Repair Network (CRN) Brochure
Gain insights into the benefits of OEM certification & impact it can have your facility’s workflow, processes, and bottom line.
Help Customers Understand Why Certification Matters
Choosing the right collision repair shop matters. This video explains what certification means, why it’s important for vehicle safety and quality, and how it helps ensure repairs are done right.
The Certification Impact Real Stories, Real Results
In this webinar, OEC’s Tyler Hasty sits down with three collision shop owners who share what they’ve learned from years of pursuing OEM certifications, including what prompted them to start, how certifications have shaped their shop culture and processes, and what a real certification journey looks like from the ground up.
Top 5 Reasons to Get Electric Vehicle Handling Qualified
Learn how your Collision Repair Facility can consistently and efficiently produce safe, quality repairs on Electric Vehicles.
Electric Vehicle Handling Qualified
Learn how EVHQ provides technicians and shop owners with the specialised knowledge and skills needed to safely and effectively handle EVs.
Electric Vehicle Handling Qualified Webinar
Watch the “Electric Vehicle Handling Qualified Webinar” featuring Ricky Robertson, OEC Field Services Manager for OEC CRN & Austin Bell, OEC Collision Manager.