Repair Planning with AutoHouse Technologies and RepairLogic

“People tend to overlook the smaller jobs. [Experienced technicians] aren't pulling repair procedures to take a bumper off. Something in the small/ medium range is really where the difference is for my locations [when repair planning with RepairLogic]. I know what to look for - it's getting the estimators trained and conditioned to look for it every time. Then it just becomes second nature to them.”

“One thing I learned is that when you're replacing a headlight on certain Audi models, you have to evac the A/C and remove a condenser hose, which is never considered in a lot of these vehicles. Either technicians are doing it for free or finding a different way to get the headlight out. Just this procedure alone is over 4 hours of labor that we otherwise would have missed, impacting the quality of repair. At least now we are doing the repairs correctly and have the documentation to justify the work.”

“Our profitability has gone up since adopting RepairLogic as our repair planning platform. I think the one-time use parts report that RepairLogic creates is a big thing because we can catch those parts upfront and ensure a complete and profitable repair. It adds up.”