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Marketplace

Call Centre & Telesales

Available in
EMEA

Actively promote your current offers and grow your trade parts business.

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Customer technology benefits

OVERVIEW

What does OEC’s Call Centre & Telesales service do?

The OEC Telesales team makes outbound sales calls on your behalf. During each promotional campaign, we contact a number of new and existing customers to develop relationships, spread awareness of your brand and promotional offers, convert sales, and generate leads for your business.

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Call centre telesales

Our Expertise

From planning and preparation, telephone manners, lead generation, listening skills, cross-selling and up-selling, building rapport, questioning techniques, and features/advantages/benefits discussions, to objection handling, we have got you covered.

We also propose training designed for all levels of expertise, all with the added advantage of a live telesales environment. OEC provides clear and effective coaching, easy to understand training, insights into handling the challenges of today’s inbound and outbound call activities, confidence building and objection handling support, and strategies for closing the sale.

BENEFITS

Call Centre & Telesales allows dealers to:

Follow Up on Sales Campaigns

Follow up on centralised marketing campaigns to generate qualified leads and increase your return on investment.

Generate Leads

Turn your campaign activity into qualified leads that convert to parts sales.

Drive Direct Outbound Sales

Attract more customers through continuous outbound initiatives and ongoing data collection.

Save Time Attracting Customers

Save time winning new customers with proactive, continuous sales activity.

Run Focused Promotions

Actively target customers based on national or regional promotions.

Maximise Your ROI

Combine qualified leads, outbound sales, and targeted promotions to maximise your investment.

Speak to an expert today

Reach out for more information, questions or comments about any of our products or services.

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