Marketplace
Trade CRM
CRM mobile application and online telesales solution for tracking trade activities. Efficiently manage and organise your accounts, promotions, and information related to your parts programme through one robust tool that is accessible to all trade reps and telesales staff.
Customer Relationship Management
OEC understands the importance of maintaining customer relationships and sales pipelines. Ensuring that this information is easily accessible by all staff whenever they need it, via an easy to use app (Onsight) or an in office telesales system (Clearsight), will help transform and improve your business.
OEC’s CRM system allows you to manage call schedules and view all previous activities, as well as managing accounts by representative, dealership or group for ultimate flexibility. All current promotions and information relating to a programme can be viewed and shared with IMTs directly from the app and is available to view through the reporting system, so everyone is always kept up to date with the latest developments.
Related Resources
Explore curated reports, insights, and tools tailored to this product to help you get the most value from it.
Explore all OEC Resources →Trade Customer Relationship Management (CRM) Brochure
Manage customer relationships with ease. The Trade CRM brochure explains how OEC’s solution helps sales reps and telesales teams monitor activities, streamline processes, and boost productivity – all from a tablet or online platform.
2026 Collision Repair Industry Survey Sneak Peek
OEC surveyed 1,800+ collision repair professionals to uncover the challenges shaping the industry. Download the article to get a sneak peek at findings from the 2026 Collision Repair Industry Survey.
Q1 2026 Wholesale Trends Report
Get a sneak peek at the early parts ordering trends across the OEC collision and mechanical parts platforms, featuring a quick comparison between Q1 2025 and 2026 parts sales and order volume!
More Revenue, Less Friction: Strategies for Parts Department Growth
Check out this on-demand webinar with OEC parts eCommerce experts as they break down the strategies top-performing dealers use and how the best parts departments generate more parts sales revenue, reduce friction within their workflows, and streamline operations & customer engagement.
Sneak Peek: Q1 2026 Wholesale Trends Report
Get a sneak peek at the early parts ordering trends across the OEC collision and mechanical parts platforms, featuring a quick comparison between Q1 2025 and 2026 parts sales and order volume!
Trade & Collision Brochure
Explore how our solutions help you work smarter, grow faster, and achieve better results. This brochure highlights how OEC connects OEMs, dealers, bodyshops, and independent retailers, enabling seamless workflows across parts ordering, pricing, supply chain visibility, repair information, and customer engagement.
How to Optimise Your Parts Department in 2026
Even if you’re working in or running a parts department that operates efficiently, you probably know there are still opportunities to improve operations and processes. These are just a few areas where your parts department could benefit from a little optimisation – and that means streamlining operations and supporting a connected workflow.
5 Things Every Collision Shop Should Be Doing
Download this article to see the five essential practices every collision shop should be prioritising to run more efficiently and deliver quality repairs.