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IMPERIAL AUTOBODY · COLLISION REPAIR

Imperial Autobody Gains Competitive Edge with CPN Certifications

27 employees Team size
230 Avg. cars per month

Overview

Located in Rockville, Maryland — near Washington D.C. — Imperial Autobody has served the collision repair market since 2005. Led by Vice President Anthony Poochikian, the shop employs 27 people and handles an average of 230 cars per month. When a shift in one of its key insurer's business model disrupted the shop's historically high drive-in volume, Imperial turned to OEC's Collision Performance Network (CPN) certification as a way to attract new customers and differentiate on quality.

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The main motivator for getting certified was to set ourselves apart in the industry and cater to the customer. It keeps us honest and gives us confidence in our technician training.

Anthony Poochikian, Vice President, Imperial Autobody