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Brochure

Certification Requirements Brochure

Length
3 pages
Format
PDF resource
Published

Collision Operation Repair Essentials (C.O.R.E.) Requirements

General business requirements

  • In business for a minimum of (5) years or verifiable credit rating and service history
  • Have current Garage Keepers liability insurance with a minimum of $1 Million policy limit
  • No felony convictions by ownership or management
  • A preferred rental car provider or complimentary customer transportation
  • Customer Satisfaction Rating (CSI) service that is measured by a third-party service provider
  • A Limited Lifetime Warranty on completed repairs
  • Current data subscription for three-dimensional measuring system
  • A current subscription or use-access to OEM repair procedures for all applicable year, make, model vehicles to be repaired
  • The capability to provide complete repair documentation with corresponding proof of compliance to OEM repair procedures where applicable and all historical information is safeguarded electronically
  • A data-driven estimating system with Collision Performance dataMANAGER connected for reporting
  • A pre-delivery cleaning process for all vehicle interiors and exteriors
  • An adequately maintained customer parking area that is well-lit
  • A clean & well-maintained customer reception, waiting and estimating area with convenient customer restrooms
  • Adequately illuminated work areas for repairing, refinishing and detailing vehicles including inside of spraybooth
  • A data privacy policy, available to your customers, that outlines the protections provided for their personally identifiable information (PII)
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  • General business, training, and equipment requirements
  • Specialised OEM requirements and recommended practices
  • 3-page brochure
  • 2 sections
  • About 5 minutes to read

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  1. Specialised OEM Requirements