DEFOUW NISSAN OF LAFAYETTE · COLLISION REPAIR
How DeFouw Nissan of Lafayette Cut Research Time in Half and Boosted Parts Revenue with RepairLogic
50%+ Increase in research rate
50% Reduction in OEM research time per job
$400+ Increase in parts revenue per month
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Overview
DeFouw Nissan of Lafayette is a dealership collision center in Lafayette, Indiana, with a 28-person team and 10 OEM certifications. Collision Center Manager Jeff Snethen — with 12 years at DeFouw and nearly 30 years of industry experience — led the shop's adoption of RepairLogic to make OEM research a consistent, shop-wide standard rather than an occasional practice.
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The ease of building a repair plan and seeing how the car needed to be repaired properly really jumped off the page.