Panelshop

The purpose of the CollisionLink Broker Parts Management System (“CLB”) is to support Collision Repairers (“Repairers”) to fit genuine parts supplied by the Vehicle Manufacturer’s (“VM’s”) Dealer Network and to maximise the sales opportunities for the VM. The CLB is offered to Repairers free of charge.

The CLB is operated by OEC on behalf on the VM’s with whom we work.

OEC receives quote information data by email or by an automated push from the Repairer’s estimating platform and/or the Panelshop Management System (“PMS”). This data is merged in OEC’s data warehouse with product and pricing information provided by the relevant VM, and the resulting information is then used to provide sales services to Repairers on behalf of the VM’s Dealers. The data is also used for market intelligence purposes by the VM. When required, the CLB allows OEC to negotiate better rates on Genuine Parts between Repairers and the VM’s Dealers and generates a CLB quote and order. The resulting PDF quote is provided directly to the Repairer via email and a separate CLB order is sent to the VM’s Dealer.

Only OEC employees can view the full details of the data received. VM’s can see reporting and relevant market intelligence information. The CLB does not send any data back via BMS’s, estimating platforms or via any other parties that might be involved in the quoting process.

VM’s and OEC employees will not have access to any Repairer systems. The CLB only receives data as outlined below. By signing this Authorisation Form, the Repairer agrees to the installation of the CLB link and to the sending of Repairer Data from their vehicle estimating platform, subject to the terms and conditions outlined below:

1. Data Collection and Management
   1. The Repairer Data remains the property of the Repairer.
   2. The Repairer declares and guarantees that the Repairer Data has been collected in compliance with all laws applicable to the collection and protection of personal data.
      1. OEC does not collect or store any personal data.
   3. The data sent will be limited to:
      1. Vehicle make, model, VIN & Registration Number;
      2. The parts list quoted for the repair of the vehicle;
      3. Parts supplier & pricing;
      4. Mechanical repair operations and pricing.
   4. The data provided will be integrated into the CLB database to provide a detailed analysis of:
      1. All the VM parts used on the repair of the vehicle (defined by VM part numbers).
      2. All other parts used on the repair of the vehicle, sourced outside of the VM’s Dealer Network
   5. The data will be used by OEC to assist VM’s with their parts pricing and marketing strategies.
   6. Information about specific applications for the use of the data may be obtained from OEC upon request at any time.
   7. Approved CLB orders with a discount cannot be canceled or returned unless the part is on backorder.


2. Systems Access

   By signing this Authorisation Form, the Repairer expressly allows OEC to access their vehicle estimating platform and/or BMS for the purposes of:

   1. Installing the CLB service on the estimating platform and/or BMS;
   2. Ongoing collection of the data outlined in section 1d above;


3. Obligations to Receive and Process Data

   OEC expressly agrees to:

   1. Manage the CLB service and Repairer Data in compliance with applicable data protection laws.
   2. Process Repairer Data with the utmost care to ensure confidentiality and integrity of the Repairer Data, by adopting the necessary technical and organisational measures to prevent alteration, loss, process or unauthorised access of the Repairer Data.
   3. Not duplicate or reproduce all or part of the information owned by the Repairer, except for cases where it is necessary for the correct operation of the CLB, or is expressly requested by the Repairer.
   4. Keep confidential any personal data to which the VM has access, even after the termination of the VM’s extraction and data export obligations and after dissociation of the data.
   5. Except as provided in section 3 below, return or destroy the data, as well as the media used, to the Repairer after the services have terminated.


4. Termination of the CollisionLink Broker service
   1. The Repairer may terminate the CLB service by giving one (1) month’s advance notice, in writing to OEC.
   2. OEC reserves the right to terminate the CLB service at its discretion, without notice.
   3. Upon termination, either by the Repairer or OEC, OEC will retain the Repairer’s Data on file for twenty- four (24) months from the date of last data transaction registered in the BMS, unless an opposition, rectification or suppression right can be, and is, put forward as to the Repairer Data and unless the Repairer specifically requests OEC to shorten the duration.
   4. The termination of the CLB service will not prejudice the rights of the VM to register and process personal data of Repairers who have given their consent for such registration and processing, as well as the rights to register and process that economic data and other non-personal data to which the Personal Data Protection laws do not apply.


5. Service Commencement

Repairer Data collection will be managed by OEC. OEC will use an application to read the data from the Repairer’s vehicle estimating platform, and transfer the Repairer Data to OEC by way of a secure internet connection.

6. Contact OEC Ltd.

Construction House, Winchester Road, Burghclere, Newbury, United Kingdom RG20 9EQ
collisionlinkbroker.za@oeconnection.com
+44 (0) 844 247 3577

7. Details to Provide

Please complete Section A below and return to OEC.

8. Section A

By signing this Authorisation Form, the Repairer expressly authorises OEC to receive Repairer Data outlined in section 1 of this document via email, and for Repairer Data, to be received and processed by the CLB.

OEC is committed to protecting and respecting your privacy, and we will only use your personal information to administer your account and to provide the products and services you requested from us. From time to time, we would like to contact you about our products and services, as well as other content that may be of interest to you. If you consent to us contacting you for this purpose, please tick the box below.

AUDATEX REPAIRER AUDACONNECT AUTHORISATION

In order to use the OEC parts management system, the AudaConnect service provided by Audatex, must be in place.

AudaConnect is used to deliver the secure data transfer from Audaenterprisegold to the CollisionLink Broker system. The data sent will be in line with your CollisionLink Broker agreement, allowing all parties to benefit from improved speed and accuracy of information exchange. Please note all Work Providers will be included unless you specifically list them as an exclusion.

The AudaConnect Service will send the following data:

• Repairer Identifiers; postcode, company name, audatex site ID, address
• Assessment Identifiers; assessment number, inspection date
• Vehicle Identifiers; model, build date, VRN, year registered, month registered, VIN, manufacturer
• Parts; price, description, part number

The Repairer will use the AudaConnect service under the terms of their existing agreement in place with Audatex.

By signing this document, the Repairer hereby acknowledges and agrees that AudaConnect is a free-of-charge service whose usage is governed by the existing Audatex Licence Agreement that the Repairer has in place with Audatex, and that the Repairer hereby agrees to be bound by such Audatex Licence Agreement Terms1 with regards to its usage of AudaConnect.

By ticking the T&C box below, the Repairer hereby acknowledges and agrees that AudaConnect is a free of charge service which usage is governed by the existing Audatex License Agreement that the Repairer has in place with Audatex, and that the Repairer hereby agrees to be bound by such Audatex License Agreement Terms with regards to its usage of AudaConnect.