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Aftersales Responsible

Sell more parts with OEC solutions to maximise efficiency and profitability.

With the competitive pricing that VISION and CollisionLink Broker are able to offer, it enables us to fit more genuine parts and as a result, help improve our service levels and K2K. They also offer a fantastic Total Loss Avoidance solution, providing us with extremely fast quotations with what they can offer.

Pete P.

Parts Sales Manager, KC Autos Accident Repair Centres Ltd.

A Salesman talking with a mechanic over a computer screen

The Struggle to Compete

With such a changing, competitive market, how do you keep customers coming back for more?

Too Much Information

You are expected to monitor so much at once, and it is almost impossible to keep every ball in the air.

Value Upkeep

How can you ensure customers are choosing your aftersales services over the competition?

Competing Markets

Whether they move to independent repairers or online platforms, customer loss threatens your overall profits.

Now for the Easy Part

Optimised Data

When you leverage technology to grow part sales and manage data, you get access to valid and timely information on parts, buyers, sellers, trends, and movement, so nothing slips through the cracks. With all these insights, you can make informed decisions to create sales growth and strengthen the bottom line.

Superior Servicing

OEC helps you provide customers with the best service in the market. Stand out in a highly competitive landscape with tools that drive aftersales performance and help your team provide high quality customer service – to parts buyers and vehicle owners – that customers can’t get elsewhere.

Customer Retention

When you are competitive in the market, customers stick around and choose you for repairs, part sales, and again when it comes time to purchase a new vehicle. OEC solutions help you increase retention, trust, and loyalty, making it easy to drive your business forward in such a competitive environment.

Mertrux partner with the VISION team through Mercedes-Benz Vans, ensuring our customers have a seamless parts quotation system and Total Loss Avoidance as their specialty. The VISION team offers additional support and is quick to supply part-numbered, priced quotes. They save us a great deal of time, ensuring the best possible customer experience is delivered.

Nigel B.

Parts Sales Manager, Mertrux

Connecting Your Team

Keep your team moving with OEC’s integrated solutions

Find all the information you need on one screen.

Instantly access inventory, pricing, and availability information from any device.

Seamlessly integrate with other platforms you are already using.

Automate processes that otherwise keep your team tied up in administrative work.

Request a Demo

Reach out for more information, questions or comments about any of our products or services.
For a faster response, please call +44 (0) 844 247 3577.