Aftersales Executives

Sell more parts with OEC solutions to maximize efficiency and profitability.

Shops have been under the impression that dealerships will always be the most expensive place to go. With RepairLink, they are finding it’s not so true.

Don C.

Parts Manager, Park Chrysler Jeep

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A Salesman talking with a mechanic over a computer screen

The Struggle to Compete

With such a changing, competitive market, how do you keep customers coming back for more?

Too Much Information

You’re expected to monitor so much at once, and it’s almost impossible to keep every ball in the air.

Value Upkeep

How can you ensure customers are choosing your aftersales services over the competition?

Competing Markets

Whether they move to independent shops or online platforms, customer loss threatens your overall profits.

Now for the Easy Part

Auto repairman and manager cooperating while using computer in a workshop.

Optimized Data

When you leverage technology to grow part sales and manage data, you get access to valid and timely information on parts, buyers, sellers, trends, and movement, so nothing slips through the cracks. With all these insights, you can make informed decisions to create sales growth and strengthen the bottom line.

Superior Servicing

OEC helps you provide customers with the best service in the market. Stand out in a highly competitive landscape with tools that drive aftersales performance and help your team provide high quality customer service – to parts buyers and vehicle owners – that customers can’t get elsewhere.

Happy mechanic greeting with his African American coworker at auto repair shop.

No worries, everything will be okay. Woman in the auto salon with employee in blue uniform taking her repaired car back

Customer Retention

When you’re competitive in the market, customers stick around and choose you for repairs, part sales, and again when it comes time to purchase a new vehicle. OEC solutions help you increase retention, trust, and loyalty, making it easy to drive your business forward in such a competitive environment.

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Featured Resource

The Benefits of the OEC CollisionLink and RepairLink Network

We keep saying, everything’s easier when everything’s connected – and that’s because it’s true! For the “how” and the “why,” here’s a simple graphic that explains the power of the CollisionLink-RepairLink network. Download now!

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