Welcome to the Ford Commercial Service Solution!

CSS, Commercial Service Solution, allows Dealers to enroll one time to become a preferred network provider with each of the five participating Fleet Management Companies (FMCs).

CSS Gateway provides the front-end ability to submit Repair Order (RO) estimates to the FMC for authorization/approval. Additionally, it eliminates the need to submit a separate claim for payment - once an RO is marked complete, a claim is automatically submitted for direct payment from Ford. See how CSS Gateway will vastly improve your current process.

Based on the Fleet Management Company (FMC) being serviced, authorization and reconciliation can be performed in CSS Gateway or the current (legacy) solution.