Support

OEC Support

Customer Support (Inbound Assistance)
- Phone:
English: 1.888.776.5792 Option 1
French: 877.824.4813
Spanish: 877.301.4854 - Email:
English/French/Spanish Support: support@oeconnection.com - Chat:
Available in OEC applications

Customer Success
Four teams work with customers through their growth process: Onboarding (first 3 months), Shops, Optimization (existing customers), and Retail.
Use the Customer Success Map to locate your Success Specialist. (Navistar Customer Success Map)

OEC Performance Coaching (In-Person & Virtual Coaching)
Grow your existing auto parts business through in-person and virtual analysis and dealer-specific recommendations.
For more information click here or call 1.888.776.5792 ext. 2
Get Online Support
The OEC portal offers several ways to get your questions answered:

PSXLink

Help Center

In-app Guides

Learning Center
Contact Support Team
888-776-5792
Monday through Friday, 8 am to 8 pm Eastern
World Headquarters: 3600 Embassy Pkwy, Suite 300, Fairlawn, OH 44333