Marketplace

Total Loss Avoidance

Available in

APAC, EMEA

The best way to recycle a vehicle is by keeping it on the road.

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Everyday, hundreds of vehicles are deemed to be unrepairable and declared a Total Loss. Many of these vehicles are classified as non-repairable and must be scrapped or broken for parts.

However, many more vehicles are declared a Total Loss based purely on the cost of repair versus the vehicles Pre-Existing Value (PAV). These vehicles can be safely repaired but it is the cost of the labour, paint and parts that tip the vehicle to the category of a “Borderline” Total Loss.

More and more vehicles are falling into this category, costing the insurance industry millions, and leaving car owners without their vehicles following, in many cases, relatively minor accidents.

Supporting the Repair

The cost and worry of replacing a vehicle often becomes a headache for the consumer as used car values remain strong and financing the next car becomes more expensive.

Vehicle manufacturers can support the repair of these vehicles with pricing support on the parts basket along with repairers often adjusting the price of their labour and paint to lower the overall cost of repair.

Collaboration with Key Stakeholders

OEC has a long history of working with manufacturers to facilitate Borderline Total Loss Avoidance Programmes. Now, by collaborating with insurers and repairers, we offer an enhanced solution that enables quick decision-making and the safe repair of cars, resulting in satisfied customers.

In the UK, we have already saved over 5,400 vehicles from being declared total losses, generating more than £14m in parts sales for our OEM partners. With our enhanced capability, we are now seeing even more manufacturers and car owners saving vehicles from the scrapyard this year.

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BENEFITS

Total Loss Avoidance supports:

OEM Parts Sales & Useage

Increase OEM parts usage and unlock future service, maintenance, and lead management opportunities.

Increase Brand Loyalty

Strengthen brand loyalty for manufacturers while keeping customers in their vehicles.

Customer Vehicle Retention

Help vehicle owners retain their vehicle and avoid GAP insurance issues after a loss.

Boost Repairer Profitability

Support estimate retention, repairer profitability, and customer satisfaction.

Support Insurer Policy Retention

Offer insurers an economical solution that supports policy retention and satisfaction.

Generate Incremental Growth Opportunities

Create incremental business growth and support customer retention across OEMs, repairers, and insurers.

The introduction of CollisionLink Broker has seen our parts operation increase our overall fill rate, improving overall sales. The program has helped engage our customers further, building on already excellent relationships and retaining sales often lost to other markets. We are excited by what the program will deliver in the future as it is only in its infancy in our market

Nick B. – Parts Manager, Doncaster BMW