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“As a full-time associate, OEC provides me with a Smartphone for both business and personal use.  Having constant mobile access enables me to stay in touch with important communications while out of the office." 

Nancy Dustin, Manager, Direct Sales

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“OEC fosters a culture of collaboration and diversity. It’s amazing to see people of different backgrounds and skill sets come together to deliver on critical projects. Employees see and feel the impact they have on the business and that helps everyone stay focused and motivated.”

Ashraf Sobeh, Senior Product Specialist

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“Our associates work hard ... we balance that out with celebrating, team building and FUN.  From big events like the Halloween Party and Associate Appreciation Week, to the charity dress down days, our culture is about the people.  And our people like to have fun.” 

Dana Anderson, Receptionist

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“OEC allows us to give back to the community by providing volunteer opportunities, financial contributions, and support of charitable programs.  It’s great to know that leaders of the company are concerned about the community where we work and live and support our efforts to make a difference in the lives of those in need.”

Becky Littlejohn, HR Administrator

Career Spotlight

Manager, Infrastructure & Cloud Architecture

Position Summary
At OEC, we are focused on hiring motivated individuals with a drive to be on the technology cutting edge while helping change the culture of IT towards a more nimble and agile methodology. 
As the Manager of Infrastructure & Cloud Architecture, you will be responsible for leading a geographically dispersed team of system engineers and technical architects dedicated to continuously improving OEC’s value through delivering highly available service provider cloud solutions.
Job Duties
  1. Leads a team of engineers who are focused on planning, designing and implementing private and public cloud services, infrastructure automation, server deployments, and business continuity/disaster recovery.
  2. Inspires and drives forward collaborative strategic thinking. Ensures team delivers highly relevant, high quality, thought leading, actionable research output targeted at constituency roles.
  3. Collaborates with other cross-functional delivery, support and business leaders on business and Cloud projects or initiatives to align infrastructure with business goals.
  4. Collaborates on the integration of physical and application architecture through close teamwork with software architects, application developers, and infrastructure operations teams.
  5. Leads initiatives to maintain and operate a 24/7X365 high-performance, highly available infrastructure.
  6. Champions Agile and DevOps methodologies as a means to improve operational process and increase velocity of the team.
  7. Develops team’s predictive capacity and analysis skills to drive continuous improvement in the quality of forecasts and trends.
  8. Optimizes resource capacity management to maximize revenue growth and OEC’s financial performance. Provides budget input and validation.
  9. Contributes to corporate strategic objectives by optimizing team’s ability to support key initiatives for target roles.
  10. Develops and maintains operational procedures and service level goals meeting or exceeding business cadence and scale requirements with a professional level of work quality.
  11. Provides clear, accurate, timely, and transparent access to the performance metrics of the Infrastructure Engineering Team.
  12. Delivers innovation initiatives to drive new business revenue and projects.
  13. Drives, directs and ensures on-time and high-quality fulfillment of each relevant deliverables.
  14. Manages performance, drives a high performance, collaborative culture and oversee and manage remuneration across multiple geographies.
  15. Directs and assigns team resources to effectively respond to sales support and client engagement requests in a timely manner.
  16. Supports business development initiatives in collaboration with sales and product leads.
  17. Maintains and grows relationships with senior client executives.
  18. Hires, develops and retains top talent, managing a globally dispersed, remote team.
  19. Creates an opportunity for teams to focus on the work necessary to reach company goals, forcing out distractions.
  20. Manages incident, problem and change management procedures and reporting for services as required.
  21. Manages the quality, consistency, accuracy, completeness, and testing of infrastructure engineering related processes and documentation, disaster recovery plans, and business continuity plans.
An undergraduate degree from an accredited college or university with a focus in Computer Science, Engineering or related discipline; a master’s degree is preferred. Or in the absence of a degree, related job experience where a number of years and proven knowledge may offset the degree requirement.
Experience & Skills
In addition to the education outlined above, a minimum of 6 years relevant experience and a strong technical background in the Cloud Service provider and Data Center infrastructure  (networking servers, storage, software defined ‘X’, integrated and hyper-converged infrastructures), with at least two years in a leadership role.  Knowledge of digital business and demonstrated expertise in areas specific to the Data Center infrastructure industry, interrelated technologies and trends in digital and cloud services, and related software technologies to lead relevant research coverage and grow business in this topic area.  Excellent people development and coaching skills with demonstrated ability to take concrete actions to deliver and inspire a team to achieve great things. Excellent verbal and written communication skills and the ability to communicate clearly and create an environment for effective communication, cooperation, collaboration, and conflict resolution.  Must be able to prioritize multiple, competing time demands and prevent bottlenecks, driving complex projects and task through to completion.  Demonstrates a high level of influence, negotiation and facilitation skills.
Travel for this position is rare 

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Sr. Accountant

Sr. Accountant/Billing
Position Summary
Implements billing initiatives and processes for current and new products based on contracts, purchase order quoting, and billing requirements for billing system development. Initiates QA test plans/testing, billing documentation and employee training.  Creates pricing packages for billing subscriptions.  Uploads and maintains all pricing in CRM, including product re-tiering.  Leads and participates in operational projects as assigned relating to (but not limited to) subscriptions (e.g., conversions), new or updated billing systems (e.g., Ford), Navision ERP System, and other product-related initiatives involving the cooperation of the Finance department.
Job Duties
  1. Owns and oversees monthly billing functions and system setups, enrollment system offers, new account or OEM setups, and PO coordination; assures billing reconciliation prior to release of the Accrual Deferral File and financial close.
  1. Configures pricing packages in billing system (currently Navision).  Creates file of all new price points and updates and uploads the data into CRM for enrollments.  Maintains and distributes changes to applicable staff members.
  1. Maintains OEC validated Terms and Conditions information.
  1. Updates Umbraco production site with applicable pricing that needs reflected on OEC enrollment site and attaches appropriate terms and conditions for the sale.
  1. Writes requirements for changes to billing system as needed.  Creates QA test plan and implements QA testing prior to and after deployment.
  1. Provides project management as needed for business billing needs and assures follow-through with changes to billing system.  Manages assigned projects beginning with input from other departments through to quality testing.   Creates and maintains documentation for new procedures as needed.
  1. Acquires purchase orders, quotes and information required by customers; tracks purchase order amounts and creates correspondence to OEMs when additional funds are needed. Distributes year-end reminders and tracking for purchase order obtainment for the new year.  Assists with the internal contract renewal process and provides financial forecast figures for the yearly renewals.
  1. Provides quarterly spend reports, accruals, and paid invoice reports to various OEM’s.   Supports the sales staff with current billing and contract information for OEM meetings and negotiations. 
  1. Creates posting group information for new products in the billing system and updates billing tables as required to allow information to close from the enrollment site into the billing system.
  1. Oversees, supports and assists billing clerk to accomplish departmental procedures and processes; helps to remove obstacles to increase job efficiency and improve company performance.
  1. Responds to customer requests escalated from billing clerk or other departments.
  1. Reviews new contracts as required to determine billing needs and associated launch dates. Maintains contract log to be used to track revenue recognition.
  1. Bills the variable and complex contracts. 
  1. Responsible for large OEM collections (>50) to ensure cash flow.
  1. Works with Sales and Marketing to implement and pull data for time sensitive price normalizations and increases.  Uploads price change files accordingly and review/QA for accuracy.  
  1. Maintains amortization schedules for OEC Performance Coaching, GM Holden and in the future Ford D2DLink.
  1. Submits accruals as needed at month end.
An undergraduate degree from an accredited college or university with a focus in Business, Accounting, Finance, or related discipline; or in the absence of a degree, directly related job experience in monthly billing functions and billing reconciliation, where a number of years and proven knowledge may offset the degree requirement.
Experience & Skills
In addition to the education outlined above, at least 6 years of progressively responsible experience working in billing and billing reconciliation, two (2) of those years working in a senior-level capacity.  Excellent organizational and project management skills to work on special projects that directly affect company billing and related systems.  Requires solid written and verbal communication skills and proven analytical skills; Navision skills preferred.  Strong project management skills along with knowledge of billing in an ERP system, Microsoft Office capabilities, and ability to work with external customers.
Travel for this position is rare.
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Sales Account Executive

Business Development Representative
Position Summary
This is a key growth position that is responsible for delivering on revenue and sales goals. Develops and implements sales plans to achieve or exceed revenue targets in the assigned territory.  Generates new revenue-producing business via field sales visits.  Educates customers on the benefits of utilizing OEConnection’s products and services.  Develops relationships to be able to sell to new prospects and maintains current relationships to be able to sell package upgrades and add-on opportunities.  Assures regular contact with customers and prospects within territory to answer questions, help avoid cancellations, and drive additional product sales.
Job Duties
  1. Drives all aspects of the sales cycle from prospect identification to sale closure, including qualification, deal development, quotations and contracting.
  1. Visits automotive dealerships and the distributor community and utilizes a consultative approach to sell products and services that attain or exceed 100% of assigned revenue targets.
  1. Travels to dealers on a regular basis to educate them on OEC Products and current product performance.  Leveraging OEC data and tools, highlights changes within products and markets to favorably position OEC and our products.
  1. Works closely with Customer Success team to ensure customer satisfaction.
  1. Understands customer base and seeks opportunities to sell product upgrades and/or add-on opportunities through telephone sales.
  1. Receives incoming requests for sales information from customers and prospects, responds to questions, and suggests OEConnection solutions that could result in additional product, service or upgrade sales.
  1. Creates standard reporting for assigned territory and product(s), and forwards to management with information on the selling environment relating to competition, marketing, and pricing.
  1. Documents all customer interactions, including visits, phone calls, emails, and proposals within CRM.  Maintains customer records and updates changes to ensure accuracy.
  1. May present OEC solutions at dealer and other meetings, as well as NADA and other trade shows.
An undergraduate degree from an accredited college or university with a focus in Sales, General Business or related discipline.  In the absence of a degree, directly-related job experience in business-to-business sales and account management, where proven knowledge and a number of work years may offset the degree requirement.
Minimum of four years’ experience in a business-to-business sales role with demonstrated ability to produce quantifiable results through outbound phone contact and regular field visits.  Automotive industry or software sales experience is preferred.  A proven track record of building and maintaining effective customer relationships and territory management.  Results-oriented with the ability to achieve and strive to exceed individual and department sales goals.  Strong organizational abilities and prior experience utilizing a computerized customer database.  Requires excellent written and verbal communication, presentation and negotiation skills. 
Travels customarily and regularly to the company’s customer locations to support ongoing sales efforts; minimum travel for this position is approximately 25% to 30% of the time.
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