Quality Coaching
Quality Coaching helps collision repair shops improve processes, increase efficiency, and drive better results.
OEC Quality Coaching is a hands-on service providing in-person coaching on estimatics, repair quality, vehicle protection, parts storage, repair procedures, and workplace safety. Shops can choose from flexible visit options to fit their needs, whether a single session or ongoing support throughout the year.
How Quality Coaching Drives Better Repair Outcomes for Shops
Backed by real-world collision operations expertise, Quality Coaching helps body shops improve repair outcomes, increase profitability, and create more efficient processes. From the initial objectives review to the final performance report, our coaches work alongside your team to drive measurable results.
Quality Coaching
- Quarterly on-site engagements
- Focus on repair quality & coaching
- Review day schedule
- Reporting & action plan
Repair Planning
- Multi-day engagements
- Focus on the process
- Online repair planning
- Comprehensive process eval and recommendation
Coaching Services:
Facility Evaluation
Facility Planning plays an important part in the efficiency of Repair Planning
Performance Evaluation
A financial review allows us to gauge current performance against industry benchmarks and establish a customized set of metrics for your collision center
Staffing Review
A staffing review helps right size your staff and maximizing your efficiency
We value this program. The coach does a great job keeping us on track. He has great input and knowledge of the collision repair business and is a huge asset.
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