42,000+
Repair Shops Search For Auto Parts on RepairLink Each Month
200,000+
OEM Auto Part Orders Received per Month
57% More
Auto Parts Sold in Past 6 Months by RepairLink Dealers
Grow Dealership Sales with RepairLink Online Heavy Duty and Auto Parts Catalog Software
Sell more, affordable OEM replacement parts to repair shops. RepairLink parts catalog software makes it easy for dealerships to receive, process and track OEM parts orders online so you can successfully compete against the aftermarket.
Increase OEM Auto and Heavy Duty Parts Sales
- Compete against the aftermarket
- Expand your repair parts sales to online buyers
- Capture OEM parts sales online 24/ 7
Improve Efficiency in Your Parts Department
- Reduce non-revenue generating phone calls
- Provide easy access to illustrations, diagrams, specs, pricing, and availability
- Improve order accuracy to minimize parts returns
Customize Pricing and Promotions
- Set custom pricing and protect profit margins
- Create auto parts promotions based on high-demand parts
- Special pricing and discount programs from select OEMs available
Make Informed Business Decisions
- See customer shopping and buying trends
- Measure sales, inventory, and performance
- See reporting with flexible date ranges and Excel integration
Simplify Parts Ordering for You and Customers
RepairLink is a secure, web-based parts catalog software. Once your account is active, all you need is a computer or mobile device with internet access to receive, process and track online orders. VIN-based parts lookup, technical drawings, pricing, availability, and real-time order updates makes ordering OEM replacement parts easy.
Now with Integrated On-Demand Delivery!
Deliver parts as fast, or faster, than the aftermarket, right from within your RepairLink Orders. Use this as your primary parts delivery service, or to supplement your current service(s). DeliverNow is THE most cost-effective way to service most buyers with same-day, on-demand delivery.
Learn More About DeliverNow
Market Your OEM Replacement Parts with Promotional Programs
Take advantage of OEM promotional programs to increase part sales. RepairLink provides discounts to shops and back-end reimbursements to dealerships on thousands of popular MOPAR, GM, INFINITI, Mercedes-Benz, Nissan, Toyota, Lexus, and Volkswagen, International, and IC Bus OEM replacement parts.
See What Parts Managers Think About RepairLink
Joe M., Parts Manager, Dallas Dodge Chrysler Jeep“We have definitely gained new customers since implementing RepairLink. These are all shops that never used us before, and we are happy to have their business.”
Randy M., Parts Manager, Walker Chrysler Dodge Jeep Ram“Shops don’t have to call just for pricing information, nor do they have to wait by their fax machines for parts illustrations. RepairLink speeds up the entire process, which is a plus for our customers and for us.”
Don C., Parts Manager, Park Chrysler Jeep"Shops have been under the impression that dealerships will always be the most expensive place to go. With RepairLink, they are finding it’s not so true.”
FEATURED
Get more eyes on your parts through the online OEM marketplace.
Get more eyes on your parts through the online OEM marketplace.
It’s a common misconception that you can’t compete against the aftermarket, but there’s not a lot of truth to that notion.
The key? Work smarter, not harder.
FAQ's
Who can use RepairLink OEM parts catalog software?
RepairLink is available to franchised dealerships interested in increasing their efficiency and OEM part sales against the aftermarket competition. RepairLink is available to any shop that enrolls in the program and selects a participating dealership to buy OE parts from online.
Will RepairLink replace parts orders by phone?
RepairLink is not meant to replace telephone orders. It's designed to help dealerships and repair shops communicate faster and easier. Instead of calling a dealership about part numbers, technical illustrations, pricing and availability, repair shops can find all of that information on RepairLink. Shops can place their order online. Or if they choose to call in their parts order, the process is more streamlined and efficient. Phone calls are minimized and shorter in duration.
Can you train my parts department to use RepairLink?
Yes. OEC has an experienced team that can guide you through RepairLink and answer any questions. Simply call 1.888.776.5792, ext. 2. You can also find computer-based training and other online resources in the Support Center within RepairLink.
Can RepairLink accommodate assigned shop accounts for each salesperson in my parts department?
Yes. You can configure RepairLink so that each person in your parts department receives only orders from specific people at specific shops. You receive instructions on how to set this up when you enroll in RepairLink.
What benefits does RepairLink provide to repair shops?
• Mechanical repair shops specify parts through the industry's most comprehensive web-based parts ordering platform
• Customers see technical illustrations and diagrams to ensure accurate parts orders, eliminate faxes and see related parts for increased add-on purchase opportunities
• Online communication and on-screen order status keeps customers informed on order and parts delivery status
• Convenient, 24/7 online ordering ensures optimum customer satisfaction
How can I convince independent repair shops to order OEM replacement parts through RepairLink?
To enroll more shops, communicate the benefits of RepairLink with these brochures, email templates and other marketing tools.
What benefits can I expect after my dealership enrolls in RepairLink?
• Compete against aftermarket online parts ordering technology
• Receive, process and track orders online in a secure and convenient web-based application
• Strengthen relationships with existing mechanical repair shop customers, build new accounts and increase fleet/installer business by providing an easier parts ordering process
• Improve order accuracy to reduce parts returns and increase customer satisfaction through VIN filtering and illustrations directly matching those in the EPC
• Increase efficiency by reducing the number and duration of phone inquiries because repair shops see parts, illustrations, pricing and availability online
How much does RepairLink cost my customer to use?
RepairLink is FREE to your repair shops. They pay no registration fees, no monthly fees and no transaction fees.
What are the minimum system requirements to use RepairLink?
Microsoft Internet Explorer 9.0 or greater, Mocrsoft Edge, Mozilla Firefox, Google Chrome, and Apple Safari browsers.
Are there any installation requirements to use RepairLink?
No. RepairLink is a web-based solution so you don't need to install anything.
Request Info
Or contact us at 888-776-5792, ext. 3