Many shops are weary of trying new ways to order parts (understandably so), but no online solution will replace the relationship you have with your customers. When shops first order from you, you can message your shops within your online parts ordering solution, through “Notes” in CollisionLink, for example. Additionally, a call the first time you receive a new shop’s order is sufficient enough in instilling confidence that their order will be fulfilled. After that, they should be just fine knowing their future orders will be completed.
Leverage the Right Tools to Optimize Your Collision Shop
Expectations for your collision repair facility are high, so be certain you’re using the right tools to keep pace with demand while growing your business.
