Many dealers call or fax other dealers in their area to find the parts they need, calling numerous times and sending diagrams to make sure it’s the right part for the job and to finalize pricing. Customers don’t want to wait a long time to get their cars back on the road, and this back and forth between dealers can be a long process before finding – and obtaining — the right part for the vehicle repair. This system takes too much time at the expense of customer satisfaction.
Leverage the Right Tools to Optimize Your Collision Shop
Expectations for your collision repair facility are high, so be certain you’re using the right tools to keep pace with demand while growing your business.