Learning Hub

How to further your parts business

These dealers explain the benefits of pushing their parts business even further.

"CollisionLink and DMS Connect, combined with adding a second monitor for each workstation – means our team productivity is substantially higher. There was a onetime setup of shops in CollisionLink to ensure each got the right DMS discount, and now, when the orders come in online, they're faster and more accurate. Once filled, one button sends them automatically into our DMS. We're gradually converting shops to online ordering with a goal of going paperless within the next year. I answer directly to the dealership owner, and when I can say that we're processing more orders with the same amount of people, that's a good thing."
Steve H., Parts Manager, Park Chrysler

It’s very easy to pick out trends and see when our orders are going up or down. We're now able to tie in our CollisionLink and RepairLink information into the PSXLink dashboard and see what’s going on." Scott B., North Florida Lincoln

"We will use the instruction and tools that [the Performance Coach] has guided us with to try and grow our mechanical repair shops to a level that compares to our body shop business." Floyd Amerino, F.H. Dailey Chevrolet

"My Performance Coaches focused on the use of the computer and OEC products with us and our wholesalers. It had such a big impact for us because it helps our business move more quickly and efficiently. They answered all our questions and even visited some of our customers to explain how things work." Ron Abbott, Joseph Chevrolet

"[With our Performance Coach] we have gone over everything from product usage, to reports, to utilizing reimbursement tools and strategies. He also helped me, as an outside rep, on capitalizing on certain talking and training points when dealing with my shop customers." Paul Davis, Carter Ballard Subaru

Online parts selling platforms can be the difference between struggling to hit your numbers and delivering consistent results.
  • Tags:
  • eCommerce
Find the right tools to help your team get more out of your collision shop’s resources.
  • Tags:
  • eCommerce
Special order parts can become everyone’s profitability problem the moment a service call or parts request is terminated.
  • Tags:
  • Inventory Management