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Call Center & Telesales

Call Center & Telesales

Actively promote your current offers and grow your trade parts business.

The OEC Telesales team makes outbound sales calls on your behalf. During each promotional campaign, we contact a number of new and existing customers to develop relationships, spread awareness of your brand and promotional offers, convert sales, and generate leads for your business.

Streamline Your Workflow

Follow up on centralised marketing campaigns

Generate qualified leads and increase your return on investment.

Direct outbound sales

Save time attracting more customers with continuous initiatives and data collection.

Product focused promotions

Actively target customers based on national or regionally focused promotions.

Our Expertise

From planning and preparation, telephone manners, lead generation, listening skills, cross-selling and up-selling, building rapport, questioning techniques, and features/advantages/benefits discussions, to objection handling, we have got you covered.

We also propose training designed for all levels of expertise, all with the added advantage of a live telesales environment. OEC provides clear and effective coaching, easy to understand training, insights into handling the challenges of today’s inbound and outbound call activities, confidence building and objection handling support, and strategies for closing the sale.

Speak to an expert today

Reach out for more information, questions or comments about any of our products or services.