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OEC OEM Managed Services

Quick, accurate, and flexible solutions, custom designed for your data and staffing needs.

OEC has been helping Manufacturers in all areas of vehicle and parts data for over 20 years. Our focus is on speed, accuracy, and flexibility. Our goal is to ensure users have accurate part information when it’s needed. Our solutions range from fully staffed bespoke authoring systems to global help desks and more.

Streamline Your Workflow

OEC offers completely tailor-made services depending on your data and staffing needs. Whether you’re in need of onshoring, offshoring, or completely outsourced staffing options, we can help.

Bespoke Services

Data services from OEC include:

  • Service Part Release, Catalogue Authoring, Illustrations
  • Data quality helpdesk – supporting end users when they need part information
  • Consultancy and support – collaboration with Manufacturer engineers to improve data quality

Data Expertise

  • OEC has subject matter expertise across the whole parts and vehicle data lifecycle which enables a holistic approach to problem-solving
  • We prioritise data security, with strategies in place to ensure all Manufacturer data is separate and secure
  • We send authored data through encrypted connections to Manufacturer data centres with dedicated hardware for that specific Manufacturer, ensuring that no data is contaminated at any point

Agile Support

Our company structure enables us to move fast and help solve unexpected issues. Need a help desk to support a new catalogue? This is a few days—not months—for OEC. OEC’s software solutions also provide help with the click of a button.

Speak to an expert today

Reach out for more information, questions or comments about any of our products or services.