How do I know shops are looking at my parts online?
Make sure you know who is looking at your parts, and their shopping habits.
I only do business with one shop. Can I still get value from selling collision parts online?
One shop is all it can take for success.
Is customer support available after normal business hours?
Our full team is available during standard business hours (8 a.m. – 5 p.m. ET)
What are upsell parts?
These are any parts that are written as non-OE (i.e. specified as aftermarket) that shops have selected typically based on price.
My shops rely on part numbers when ordering parts. Where is the best place to find part numbers online?
We know shops rely very heavily on part numbers.
Why would I sell parts online if it’s easier for shops to call me?
The biggest (and most obvious) reason? Efficiency.
How do I get catalog data for my customers to shop my parts online?
Your online parts solution should be doing this for you.
Do my customers have to pay to buy parts online?
CollisionLinkShop.com is free to all collision shops and only a quick installation is required.
How will my parts department get reimbursement funds?
We can’t speak for others, but CollisionLink helps automate part of the reimbursement process for you.
How do the best dealers sell online?
Learn some tips from our best dealers to jump start your selling strategy.
How Do Shops Know What Dealerships Sell Parts Online?
Your dealership will automatically be added to their Supplier List, allowing them to regularly order from you with ease.
What is the process of online ordering?
We know how busy it can get in a parts department!