How do I get the best return on investment when using new technology for backordered parts?
Time is money when it comes to your making the most impact on your ROI.
My shops are using other online parts ordering solutions. What should I do?
If you use CollisionLink, you can explain how it’s the only solution that prioritizes Manufacturer parts above all else.
Collision margins are shrinking, why would I want to pay to sell parts online?
The obvious reason: increase your profits and sell more parts.
How do I ensure I make a certain profit margin on non-OE parts?
Understanding where you make your profits is critical.
Is it important to have Quantity On Hand (QOH) in real-time?
Any online solution should offer this — and be able to update frequently (and automatically).
How can I compete with a local large wholesaler?
Most dealers have at least a few shops that they regularly transact with, despite being close to a large wholesaler.
My shop customers have trouble navigating online buying with me – are there ways to simplify the navigation?
A dedicated shop specialist team can set up and train any of your shops if they need additional assistance.
How do I get my shops to order from me online?
It’s mostly just communicating to your shops that you are selling parts online, making it more convenient for them.
How do I communicate with shops buying from me online?
Communication and relationship building is a key component to having success selling parts.
I only do business with one shop. Can I still get value from selling collision parts online?
One shop is all it can take for success.
Is customer support available after normal business hours?
Our full team is available during standard business hours (8 a.m. – 5 p.m. ET)
What are upsell parts?
These are any parts that are written as non-OE (i.e. specified as aftermarket) that shops have selected typically based on price.