Many dealers call or fax other dealers in their area to find the parts they need, calling numerous times and sending diagrams to make sure it’s the right part for the job and to finalize pricing. Customers don’t want to wait a long time to get their cars back on the road, and this back and forth between dealers can be a long process before finding – and obtaining — the right part for the vehicle repair. This system takes too much time at the expense of customer satisfaction.
OEC in 2025:
Celebrating 25 Years of Connecting the Parts & Repair Ecosystem