Backorder issues are costly to your dealership and can cause customer satisfaction issues, alongside the financial strain. Not to mention, when the parts finally do come in, there can be an influx of service requests such as recall repairs that lead to even more issues of time constraints, limited amount of technicians, and lack of service bays.
As an alternative to waiting on the manufacturer to fill their backorder, other dealers may have the part that you’re looking for and that you can buy from them.
