BookLink

Efficient. Simple. Convenient.

We all know how busy life can be. BookLink minimises the effort needed for clients to book a vehicle service from anywhere while you benefit from upsell opportunities.


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Increase your dealers' bookings with our quick and easy Service booking solution.

Connected & Communicative

BookLink can be accessed 24 hours a day, 7 days a week from any online device. BookLink also identifies vehicles from just the registration number and recommends relevant work to that vehicle with costs attributed to each job.

Easy to Use

BookLink requires minimal customer information and allows a booking to be completed in only a few clicks. It can also be integrated with existing DMS's. BookLink also subtly suggests other timely purchases like tyres, brakes or a vehicle upgrade.

Key Functionality

BookLink is completely mobile/tablet optimised and can be integrated with existing systems such as lead generation and DMSs. Services can be booked in just a few clicks with customers having 24/7 access to book at a time that's convenient for them. The seamless customer experience continues as OEC can also brand the solution to look exactly like the manufacturer's website.

Booklink identifies the client’s vehicle just from the registration number & recommends relevant work or promotions to that vehicle with costs attributed to each job. It explains all work to the customer, cost implications and any additional extras or relevant offers as well as offering coherent and interest-free payment options available in partnership with Auto Service Finance.

Benefits

BookLink offers an easy-to-navigate solution reassuring customers that using a dealer to service their vehicle is the right decision, discouraging the use of an independent garage. It is easy to use and navigate with its click-to-book system, works around the client's schedule and provides easy and transparent communications to your clients.

OEC can manage every aspect of the BookLink account set up, we'll liaise with you to establish jobs, pricing and diary availability. Not long after you adopt BookLink you will see:

  • A boost in service bookings
  • Increased profitability
  • Improved customer journey
  • Extended customer relationships

Key Stats

  • 50% of BookLink bookings originate from new customers
  • 28% of BookLink bookings were taken in 2020 whilst the dealership was closed
  • BookLink offers a conversion rate of 20+%
  • Bookings take less than 2 minutes to complete
  • Available 24/7 for customers
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Questions about Online Booking? Please complete this form.