OEC Trade Coaching & Consultancy provides support to OEM and Dealer aftersales businesses across every aspect of their Trade Parts programmes. This can include full-time resource work within an OEM to tailored coaching courses to provide the tools for OEMs and Dealers to maximise their potential.
10+ years experience with a focus on activity growth and professional networks
Challenging the everyday routine, providing confidence and skills to new and existing salespeople
Full-time resource assigned to Trade Parts programmes on behalf of an OEM. This can include leading a global/local strategy or providing Regional Managers to work with Franchised Dealers.
Challenging the everyday routine, providing confidence and skills to new and existing salespeople, from planning for and learning about your customers to objection handling.
Generating appointments, getting help from the gatekeeper, listening skills, objection handling, asking for the business, planning and preparing, questioning and qualifying techniques, selling features, advantages, benefits, negotiation skills, consolidate the sale.
Planning and preparation, telephone manner, clearing the gatekeeper, lead generation, listening skills, cross-selling and up-selling, building rapport, questioning techniques, features/advantages/benefits, objection handling, and designed for all levels of expertise.
Clear and effective coaching that is easy to understand, handling the challenges of today’s inbound and outbound call activity, confidence building, objection handling, and closing the sale.
Planning and preparation, telephone manners, clearing the gatekeeper, lead generation, listening skills, cross-selling and upselling, building rapport, questioning techniques, features/advantages/benefits, objection handling, designed for all levels of expertise with the added advantage of a live telesales environment.
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