I want to give some of my shops specific discounts, is this possible?
You have complete control over the prices of the parts you sell.
How much does it cost to sell online?
It all depends on who you want to sell to.
My shop customers have trouble navigating online buying with me, so they gave up on using it. Are there ways to simplify navigation for them?
Communicating to your customers is where you need to start.
How do I market to shops online?
The right way to market yourself includes many different options.
I only do business with one shop. Can I still get value from selling collision parts online?
One shop is all it can take for success.
Is customer support available after normal business hours?
Our full team is available during standard business hours (8 a.m. – 5 p.m. ET)
What are upsell parts?
These are any parts that are written as non-OE (i.e. specified as aftermarket) that shops have selected typically based on price.
My shops rely on part numbers when ordering parts. Where is the best place to find part numbers online?
We know shops rely very heavily on part numbers.
How will my parts department get reimbursement funds?
We can’t speak for others, but CollisionLink helps automate part of the reimbursement process for you.
Do my customers have to pay to buy parts online?
CollisionLinkShop.com is free to all collision shops and only a quick installation is required.
How do I get catalog data for my customers to shop my parts online?
Your online parts solution should be doing this for you.
What is the process of online ordering?
We know how busy it can get in a parts department!
